magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks
The Call Block List column displays all of your currently-blocked numbers, as well as an option to add additional numbers; To add a number, enter the digit phone number you would like to block; Click Quick Add; Editing blocked numbers. Login to your account at mesmmdaten.com; Hover your mouse over the Call Features tab; Click the Call Blocking option. Sep 29, · Add your MagicJack number to the Google Voice interface. Whenever you want to block a number, click "More" located under the number of the caller, and then click "Block caller." The caller will be blocked, and they will now receive a message when trying to call you that states, "We're sorry, you have reached a number that has been disconnected or no longer in service.".
You can easily block up to 99 telephone numbers. When a telephone number on your blocked number list attempts to contact you, they will receive a busy signal, and your phone will not ring. Most telemarketers will not call your number once it has been on the registry for 31 days.
If you continue to receive telemarketing calls after 31 days have passed, you can file a complaint on the www. Block unwanted calls from automated calling systems, telemarketers and others. This feature screens ALL non-magicJack callers who dial your magicJack puone, including telemarketers and others.
Stop nuisance automated dialer services from completing calls to your magicJack phone s. When Automated Call Screening is OFF, no filtering of your callers will take place and all calls will ring normally on your magicJack phone s. When Automated Call Screening is ON and a non-magicJack caller attempts to call your magicJack phone number listed to the left, the caller will be asked to dial a random one digit number.
When calls come from an automated service, it is magucjack the service will provide the requested digit and the call will be disconnected. However, if the caller does push the requested digit within the 12 second window, the call will ring normally on your magicJack phone s.
Please consider this in your decision. To setup Automated Call Screening for your magicJack number:. Select Automated Call Screening. Select Click Here To Enable. Information about this feature will appear maficjack your convenience. Select Enable. How do I report abusive calls or scams? To report an issue with a magicJack user please send an email to ReportAbuse magicJack.
Please send subpoenas to OfficialGovernment ymaxcorp. We cannot guarantee you will not receive telemarketing calls but we do recommend you register your telephone number on the National Do Not Call Registry.
Most telemarketers should not call your number once it has been on the registry for 31 days. If they do, you can file a complaint at the web site below. You can register your home or mobile phone for free. Please visit: www. Customer Care Menu. Yes, call blocking is available with magicJack. Adding a new blocked number Login to your account at my.
Tips for blocking telemarketers We recommend that you register your magicJack telephone number s on the National Do Not Call Registry found at www. Is Do Not Disturb available? No, we do not offer Do Not Disturb. What is Oj Call Screening? Is my number shared with or sold to telemarketers? No, magicJack works hard what is gas to liquid ensure and protect your privacy. Your number is not shared with or sold to telemarketers. You must have your e-mail what is a law fellowship OR phone number to proceed.
An email with your password will be sent to your registered email address. Will my magicJack tk be added to the public telephone number directory? No, magicJack does not provide information to public telephone directories.
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To add a number, enter the digit phone number you would like to block; Click Quick Add; Editing blocked numbers. Login to your account at mesmmdaten.com; Hover your mouse over the Call Features tab; Click the Call Blocking option; Click the Edit List option to view the full list of blocked numbers; Add or Change a Nickname and click Update. You can block your outbound Caller ID so that the people you call don’t see your business name or number. You can block your Caller ID by dialing *67 followed by . You can add phone numbers to block for each line on your account, or globally to be blocked on all lines. When a number is blocked, the caller is immediately rejected. They won’t even be able to leave a voicemail or send you a text. You can track blocked calls via our online call logs.
You can easily block up to 99 telephone numbers. When a telephone number on your blocked number list attempts to contact you, they will receive a busy signal, and your phone will not ring.
Most telemarketers will not call your number once it has been on the registry for 31 days. If you continue to receive telemarketing calls after 31 days have passed, you can file a complaint on the www. Free US and Canada calling does not include calls to Alaska, the Yukon and Northwest Territories of Canada, or calls to non-8YY calling card, platform, conference, or chat lines, for which additional fees will apply.
Click here to search our international rates. You can easily search our rates here. Credits can be purchased by logging in to the my. Credits are purchased and applied to the app or device selected when purchasing. Note: International prepaid credits expire six 6 months after the date of purchase. Yes, you have the option to use your prepaid magicJack credits to call internationally from your cell phone or other landline phone. Shortly after, you will receive an email with instructions and the access code Dial the access code from the number you registered to start making international calls.
Sales and applicable taxes are assessed on orders for taxable items originating from the states where the company has a tax obligation. Taxable items include, but are not limited to, magicJack devices, renewals, phone number-related fees, etc. Applicable Taxes will appear as a separate line item on your order summary. A Universal Service Fund USF fee is applied to prepaid calling credit purchases, and is then remitted to the appropriate government authority.
The USF supports the following initiatives:. As the carrier providing services for prepaid calling, we are obligated to bill the USF fee on all prepaid credit sales. Upon registration of your device, as well as annually, we will send you an Emergency E service invoice and ask that you click a link to submit payment.
All funds collected for E will be remitted to the appropriate jurisdictions. Read more here. To set these options via the softphone desktop app or the telephone connected to the magicJack device, select the Vmail button then press zero 0 to select one of the above recordings. With our voicemail to email feature, you can receive your voicemails as audio attachments directly to your email address.
To configure this feature:. You can easily receive your home telephone calls on your mobile device by downloading the magicJack free Companion App. Calls that ring on your home phone will also ring on your cell phone. Calling to international locations with your magicJack works the same as with a traditional provider. Note: Some countries, like the Dominican Republic, Trinidad and Tobago, and Jamaica, do not require a prefix of to be dialed.
Emergency districts in certain jurisdictions request that we send email bills for Emergency E services on their behalf and benefit. Payments remitted are applied to the next service year. During initial device registration, following phone number selection you will be provided with information regarding service, including the option to opt-out if you are a non-US resident. If you opted out during registration but would now like to enable service, you can do so within the portal:.
Your physical location address is also visible and editable through the softphone desktop application installed on your computer. Once enabled, service cannot be disabled. You may not delete a Emergency Service location. You may, however, add a new address. You can renew service on any currently active, or recently deactivated device on your account via the Rapid Renewal process or by completing the following steps:. Login to your account at my.
Choose your shipping and billing address. Select if you would like to enable the auto-renewal feature for this line. Enter Agree to the subscriber agreement, you will need to scroll to the bottom of the agreement before you can accept it. Your service renewal should be immediately reflected; if it is not, please unplug and re-plug in your device. Customer Care Menu. All the Basics for New Customers.
From a telephone connected to the magicJack - dial your digit telephone number. Does magicJack offer Caller ID? Yes, magicJack offers Caller ID. Can I block certain incoming calls with magicJack? Yes, call blocking is available with magicJack. Adding a new blocked number Login to your account at my.
Tips for blocking telemarketers We recommend that you register your magicJack telephone number s on the National Do Not Call Registry found at www.
What are the restrictions for long distance calls? How much do International calls cost? How do I purchase credits for International calling? Yes, you can call almost anywhere in the world: If you are visiting another country, calls made from your magicJack to the US or Canada are free Calls made from a magicJack to another magicJack in any country are free Calls made from the US or Canada to the US or Canada are free Calls made from your magicJack to another country other than the US or Canada require the purchase of prepaid international credits.
Can I make International calls from my cellphone or non-magicJack landline using my prepaid credits? To register a phone number: Login to your account at my. Note: You can register only one additional number per magicJack device.
The USF supports the following initiatives: Affordable telecommunications services to schools, libraries, and rural health care facilities Subsidies for telecommunications service in high-cost areas and for low-income households Telecommunications services for individuals with hearing and speech disabilities Note: The USF charge applies to your purchase of prepaid credits, even if you do not live in the United States.
How do I navigate the voicemail menus? How do I record my voicemail greeting or name? There are 4 types of recordings you can set for your magicJack service: Option 1 — Unavailable message Option 2 — Busy message Option 3 — Record your name Option 4 — Temporary greeting To set these options via the softphone desktop app or the telephone connected to the magicJack device, select the Vmail button then press zero 0 to select one of the above recordings. How do I configure voicemail via email?
To configure this feature: Login to your account at my. Can I use magicJack to forward calls to my cell phone? How do I dial International numbers? Dialing Requires prior activation on your part. You must register your current service address and update your registered address if you use your magicJack from a different location.
Will not function during a power or Internet outage. Will not function if the magicJack device is damaged or disabled. Is subject to the limitations of the emergency response system where your registered address is located. We recommend that you always keep your Emergency Address up-to-date. Canadian addresses require Canadian numbers. Note: Emergency Services will not work with magicApp.
To view your bill and submit payment: Log in to the my. Under the Paid column, click the Unpaid link. You will be brought to a billing page that provides the amount due based on locality. If you opted out during registration but would now like to enable service, you can do so within the portal: Log in to the my. Click the Enroll link. If you are already enrolled, you can update your address within the portal: Log in to the my.
Under the Address column, click the drop-down and select Add a New Location. About Your Emergency Service Location Address We validate each of the civic or physical locations that has been entered.
A color-coded symbol is used to identify the verification status: RED: We cannot identify your physical location. Please ensure the accuracy of the provided information. If a non-US location is entered, no services will respond if you dial Verification may take a few days. How do I renew? You can renew service on any currently active, or recently deactivated device on your account via the Rapid Renewal process or by completing the following steps: Login to your account at my.